Below are a few points about how we secure that your data is safe when using RapidiOnline.

• no customer data is stored on our servers
• any customer credentials that are stored in our configuration databases are stored encryptet with high security encryption method (3DES 1024 bit keys). The key used, is separate per customer/service and is only stored in encrypted form on the server. This is a Salesforce.com recommended and approved way of storing the credentials.
• all connections over net can use SSL encryption
• we use a high availability and high security hosting center (interNAP, Atlanta)
• every customer has his own process and own configuration database centrally on our servers.
• RapidiOnline is Salesforce.com AppExchange certified (includes security and availability review)
• we monitor the transfer services and schedules and can take action if things are not running correctly.
• our Hosting Partner monitors our central servers and processes (database servers, web-servers, application servers etc.) and takes action within a few minutes if something is not running. And this works - they really fix things fast - even in the middle of their night !
• access to systems: after the initial setup is done, the rights for e.g. the Navision user that is used to access Navision, can be limited to only allow read or writes to the tables that we transfer data to/from. As this is set on the Navision server side and as we are using the same way to access Navision as the Navision clients (through c/front) it is a quite effective way to limit access to Navision.  The same is true for other systems like MS Dynamics AX, MS-SQL etc.